In episode 26 of Retail Checks and Balances, Kevin Spencer interviews Ram Venkataraman, CEO of Kibo Commerce, to discuss his journey in the retail and hospitality industry. Ram discusses his background, experience, and the transformation he led at Kibo during the COVID-19 pandemic.

TIMESTAMPS

[00:03:20] Building Things was Fascinating.

[00:04:36] Platform-Based Businesses.

[00:08:40] Embracing Composable Commerce Strategy.

[00:12:30] Embracing Client Obsession for Success.

[00:16:11] Core Product Solutions.

[00:19:13] Optimizing Fulfillment Logistics.

[00:24:16] Work-Life Balance Insights.

[00:25:44] Measuring Success Through Mentoring.

QUOTES

• "So as an individual and as a business, I think one of the key things for us is that curiosity, learning new things, trying new things, obviously being in the software business, you have to constantly innovate.” - Ram Venkataraman
• "And it's not an easy thing today to be successful without a lot of effort, without a lot of feedback around you to really get the right feedback to improve yourself and improve yourself as an organization." - Ram Venkataraman

SOCIAL MEDIA LINKS

Kevin Spencer

Instagram: https://www.instagram.com/kspencer007/

LinkedIn: https://www.linkedin.com/in/kevinspencer007/

Ram Venkataraman

LinkedIn: https://www.linkedin.com/in/ramvenkataraman/

WEBSITE

Rod Plus Solutions: https://rodplussolutions.com/

Kibo Commerce: https://kibocommerce.com/