Modern Storage® Unpacked

The Kiosk Catastrophe: Why Storage Still Needs Real People


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🤖 Are kiosk-only storage facilities really the future or a customer service disaster waiting to happen?


In this episode of **Modern Storage® Unpacked**, we’re diving into the rise of self-serve storage models and why replacing real humans with screens might not be the upgrade people think it is.


From security gaps to zero personal support, we explore:

- What happens when tech replaces staff

- The real risks of kiosk-only storage

- Why human interaction still matters (and always will)


Plus, **Hannah** brings the laughs as she jokes about kiosks turning into iRobots and spoiler: they’re not coming to save the day.


At **Modern Storage®**, we believe in the power of people. Our facilities are staffed with real humans who care because storage should be safe, personal, and straightforward.


🎧 Listen now to hear why real support still matters in a tech-heavy world.


#ModernStorageUnpacked #ModernStorage #KioskCatastrophe #StoragePodcast #SelfStorage #StorageUnits #CustomerExperience #HumanTouch #StoreInStyle


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Modern Storage® UnpackedBy Modern Storage®