What does it take to build a fiercely loyal customer base in the competitive casual dining world? Newton Hoang, VP, Head of Marketing for Kura Sushi, pulls back the curtain on their winning formula. In this episode, explore Kura Sushi's deep-rooted commitment to its customers, delivering a unique and interactive dining experience unlike any other. Learn how understanding customer demographics and thoughtful representation fuels their impactful marketing. We also delve into the fun – how Kura Sushi gamifies the meal with exciting prizes – and the accessible, making exceptional food available to all without breaking the bank. Tune in to hear how Kura Sushi is redefining value and connection.