Class action settlement administration is no longer a back-office function - it's a risk management function.

In class action practice, the difference between a smooth settlement that is approved by the court and a problematic one often comes down to the experience of the claims administrator. In the latest episode of Alternative Litigation Strategies, Kevin sat down with Jim Prutsman – veteran class action settlement administrator and CEO of Fidexis.

Jim and Kevin covered:

• "04:30 – What separates a true partner from a low-cost vendor
• "17:08 – Practical strategies to combat fraudulent and abusive claims, including the limits of relying on IP data alone
• "33:28 – Why notice programs need to evolve beyond traditional mail—and how to actually measure effectiveness
• "48:52 – The growing role of AI in claims administration and call center operations
• "1:04:08 – Key ethical and financial considerations, including transparency in billing and handling of settlement funds

If you're litigating or settling class action matters, this is a conversation worth your time.