CX Today

The Latest BIG News from Avaya, AWS, and ChatGPT


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CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.

He's joined by four prominent CX analysts to dissect the latest stories from the space - including news from Avaya, AWS, Genesys, and OpenAI (ChatGPT).

In this edition, our CX experts include:

  • Jon Arnold, Principal of J Arnold & Associates
  • Liz Miller, VP & Principal Analyst at Constellation Research
  • Rebecca Wetteman, Principal at Valoir
  • Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research
...more
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