Watch on YouTube.

CX Today's Charlie Mitchell hosts Daniel Lloyd, Channel Director at Cirrus Response.

We discuss the latest contact center innovations that Cirrus is bringing to market.

These cover arena such as:

• Contact center generative AI
• CRM-centric contact center design
• Workforce Engagement Management 
• Knowledge management 
• Conversational analytics 

For more from the Cirrus team, visit their website.

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