CX Today's Charlie Mitchell hosts Nicola Millard, Principle Innovation Partner at BT. In this session we discuss the following five latest trends in CX:<ul><li>The Metaverse</li><li>Hybrid Working</li><li>Video</li><li>Conversational AI</li><li>Hyper-Personalization</li></ul>

CX Today's Charlie Mitchell hosts Nicola Millard, Principle Innovation Partner at BT. In this session we discuss the following five latest trends in CX:The MetaverseHybrid WorkingVideoConversational AIHyper-Personalization

CX Today's Charlie Mitchell hosts Nicola Millard, Principle Innovation Partner at BT. In this session we discuss the following five latest trends in CX:<ul><li>The Metaverse</li><li>Hybrid Working</li><li>Video</li><li>Conversational AI</li><li>Hyper-Personalization</li></ul>

The Latest Trends in CX with Dr. Nicola Millard

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The Latest Trends in CX with Dr. Nicola Millard

The Latest Trends in CX with Dr. Nicola Millard