In this episode, I sit down with Betsy Kauffman, author of The Fix, for a compelling conversation about why so many of our solutions fail to solve the problems they're intended to address. We explore the human tendency to rush toward answers, the dangers of treating symptoms instead of root causes and why curiosity, careful diagnosis and systems thinking are essential leadership skills. Betsy shares practical insights from her book that challenge leaders to ask better questions, resist the lure of quick fixes and approach complex challenges with greater clarity and intention. Whether you're leading a school, a business, a nonprofit or a community, this episode will change the way you think about problem-solving and lasting change.