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The Lean Advantage: How One Leader Transformed Three Different Supply Chains
What happens when military precision meets corporate efficiency in healthcare? In this eye-opening conversation, Chico Manning, Assistant Vice President of Enterprise Supply Chain at PIH Health and 2024 Bellwether League Future Famer Award recipient, takes us through his remarkable journey across three distinct supply chain environments.
Manning's foundation in logistics began with seven years as a Marine Corps officer handling what he calls "the three B's: beans, bullets, and band-aids." This military experience taught him the fundamental principles of getting exactly what's needed precisely where and when it's required—sometimes literally carried on the backs of those being supported.
His subsequent fifteen-year career at PepsiCo revealed the transformative power of Lean Six Sigma in a profit-driven environment. Manning shares the fascinating story of his most successful project, which made sales teams accountable for unsold product waste and saved the company hundreds of millions of dollars globally. What was once considered a "sacred cow" that couldn't be changed became a cornerstone of PepsiCo's improved forecasting approach.
The most revealing segment comes when Manning describes his shock upon entering healthcare in 2016. He discovered supply chains "generations behind" other industries, with basic concepts like demand forecasting virtually nonexistent. Instead of data-driven systems, he found manual processes where individuals physically walked through storage areas to determine what needed to be ordered—essentially guesswork rather than analytics.
The conversation takes an especially relevant turn as Manning explains how his team has expanded Lean Six Sigma beyond supply chain to all aspects of PIH Health's operations, preparing the organization for healthcare's mounting financial pressures. With approximately 60% of patient revenue coming from potentially vulnerable Medicare and Medicaid sources, Manning's approach of "strengthening the dam before it breaks" offers a blueprint for healthcare organizations facing similar challenges.
What makes this episode particularly valuable is Manning's emphasis that these methodologies can be scaled to healthcare organizations of any size while maintaining quality standards and regulatory compliance. His passion for supply chain excellence shines through in his closing thought: "No matter what organization you're part of, if you're a supply chain professional, know you are as important as whatever they're selling or whatever service they're providing."
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By St. Onge CompanyWhat happens when military precision meets corporate efficiency in healthcare? In this eye-opening conversation, Chico Manning, Assistant Vice President of Enterprise Supply Chain at PIH Health and 2024 Bellwether League Future Famer Award recipient, takes us through his remarkable journey across three distinct supply chain environments.
Manning's foundation in logistics began with seven years as a Marine Corps officer handling what he calls "the three B's: beans, bullets, and band-aids." This military experience taught him the fundamental principles of getting exactly what's needed precisely where and when it's required—sometimes literally carried on the backs of those being supported.
His subsequent fifteen-year career at PepsiCo revealed the transformative power of Lean Six Sigma in a profit-driven environment. Manning shares the fascinating story of his most successful project, which made sales teams accountable for unsold product waste and saved the company hundreds of millions of dollars globally. What was once considered a "sacred cow" that couldn't be changed became a cornerstone of PepsiCo's improved forecasting approach.
The most revealing segment comes when Manning describes his shock upon entering healthcare in 2016. He discovered supply chains "generations behind" other industries, with basic concepts like demand forecasting virtually nonexistent. Instead of data-driven systems, he found manual processes where individuals physically walked through storage areas to determine what needed to be ordered—essentially guesswork rather than analytics.
The conversation takes an especially relevant turn as Manning explains how his team has expanded Lean Six Sigma beyond supply chain to all aspects of PIH Health's operations, preparing the organization for healthcare's mounting financial pressures. With approximately 60% of patient revenue coming from potentially vulnerable Medicare and Medicaid sources, Manning's approach of "strengthening the dam before it breaks" offers a blueprint for healthcare organizations facing similar challenges.
What makes this episode particularly valuable is Manning's emphasis that these methodologies can be scaled to healthcare organizations of any size while maintaining quality standards and regulatory compliance. His passion for supply chain excellence shines through in his closing thought: "No matter what organization you're part of, if you're a supply chain professional, know you are as important as whatever they're selling or whatever service they're providing."
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