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Keith Gait, Leader at the Customer Experience Foundation brings his wealth of CX, leadership and personal experience to lead a powerful discussion on the role of mental well-being in the contact centre space.
Keith and Ben Hurrell, Head of Learning Experiences explore the impact of COVID and a changing world on resilient leadership skills, the challenges people face and how contact centre leaders can bring the best out of their team.
By Davies GroupKeith Gait, Leader at the Customer Experience Foundation brings his wealth of CX, leadership and personal experience to lead a powerful discussion on the role of mental well-being in the contact centre space.
Keith and Ben Hurrell, Head of Learning Experiences explore the impact of COVID and a changing world on resilient leadership skills, the challenges people face and how contact centre leaders can bring the best out of their team.