Lisa adapts new technology in 1990 to get a job with Royal Caribbean on the Song of Norway as an assistant Purser. She goes on to work numerous positions on ships as Purser, Port Lecturer, Shore Excursion and more. She tells about meeting Jimmy Buffet in Margaritaville, a shigellosis outbreak on the Viking Serenade, bringing out the Majesty from France, the Michael Jackson Suite, secret captain codes, a cabin beach party, and unique charter groups.