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The Little Big Things Audiobook by Tom Peters
Listen to this audiobook free with a 30-day trial. Go to http://hotaudiobook.com/free
Title: The Little Big Things
Subtitle: 163 Ways to Pursue EXCELLENCE
Author: Tom Peters
Narrator: Tom Peters
Format: Unabridged
Length: 12 hrs and 1 min
Language: English
Release date: 03-09-10
Publisher: HarperAudio
Ratings: 4 of 5 out of 265 votes
Genres: Business, Career Skills
Publisher's Summary:
"Years ago, I wrote about a retail store in the Palo Alto environsa good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of minefrom retailers to bankers to plumbing-supply-house ownershave come up to remind me, sometimes 15 or 20 years later, of 'the two-cent candy story', and to tell me how it had a sizable impact on how they did business, metaphorically and in fact.
"Well, the Two-Cent Candy Phenomenon has struck againwith oomph and in the most unlikely of places.
"For years, Singapore's 'brand" has more or less been Southeast Asia's 'place that works'....But as 'the rest' in the geographic neighborhood closed the efficiency gap, and China continued to rise-race-soar, Singapore decided a couple of years ago to 'rebrand' itself as not only a place that works but also as an exciting, 'with it' city.
"Singapore's fabled operating efficiency starts, as indeed it should, at ports of entrythe airport being a prime example. From immigration to baggage claim to transportation downtown, the services are unmatched anywhere in the world for speed and efficiency:
"Operationalizing: Make 'two-centing it' part and parcel of 'the way we do business around here'."
--Tom Peters
Contact me for any questions: [email protected]
View all episodes
By Listen to this audiobook free with a 30-day trial. Go to http://hotaudiobook.com/free
Title: The Little Big Things
Subtitle: 163 Ways to Pursue EXCELLENCE
Author: Tom Peters
Narrator: Tom Peters
Format: Unabridged
Length: 12 hrs and 1 min
Language: English
Release date: 03-09-10
Publisher: HarperAudio
Ratings: 4 of 5 out of 265 votes
Genres: Business, Career Skills
Publisher's Summary:
"Years ago, I wrote about a retail store in the Palo Alto environsa good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of minefrom retailers to bankers to plumbing-supply-house ownershave come up to remind me, sometimes 15 or 20 years later, of 'the two-cent candy story', and to tell me how it had a sizable impact on how they did business, metaphorically and in fact.
"Well, the Two-Cent Candy Phenomenon has struck againwith oomph and in the most unlikely of places.
"For years, Singapore's 'brand" has more or less been Southeast Asia's 'place that works'....But as 'the rest' in the geographic neighborhood closed the efficiency gap, and China continued to rise-race-soar, Singapore decided a couple of years ago to 'rebrand' itself as not only a place that works but also as an exciting, 'with it' city.
"Singapore's fabled operating efficiency starts, as indeed it should, at ports of entrythe airport being a prime example. From immigration to baggage claim to transportation downtown, the services are unmatched anywhere in the world for speed and efficiency:
"Operationalizing: Make 'two-centing it' part and parcel of 'the way we do business around here'."
--Tom Peters
Contact me for any questions: [email protected]