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The Little Things
Michael explains how we can foster positive relationships with the clients and colleagues we work with and how, counterintuitively, small actions and considerations can be vital in keeping you valued and appreciated by those around you and make your job easier by gaining their cooperation.
KEY TAKEAWAYS
- Lots of aspects need to be demonstrated to facilitate a healthy relationship; respect, good manners, trust worthiness, understanding, kindness, humour and good empathic and communication skills.
- What really sets you apart in relationship building is attention to the little details, such as remembering names, including pronunciation and spelling.
- Remembering the things the person feels passionate about or are interested in can mean that they feel you have respect for them. Prioritise their wants and needs and make them feel appreciated by always greeting with a smile.
BEST MOMENTS
‘It occurred to me that they were, while necessary, quite big values and what really sets you apart from other people and establishes you as someone of unique value to others are the little things that you take the time to do that others overlook or never seem to think about.’
‘We all want to feel significant and important and forgetting or ignoring someones name is a sign to others of you disregarding them.’
‘Have you ever wondered why people like dogs? Apart from being incredibly loyal, your dog is always pleased to see you.’
CONTACT METHOD
Instagram: michael240656
ABOUT THE HOST
Michael Watson is a qualified social worker and author with over thirty years of experience working with children and families. As an expert in family court, Michael is in a key position to assist, advise, and coach parents through their private law family proceedings and provide them with the information and skills to represent themselves successfully in court. His two books, ‘How to Represent Yourself in Family Court’, and ‘FAMILY COURT: Giving Evidence In Family Court’, provide parents with a clearer understanding of family court proceedings, legislation, and parenting skills.
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By Michael WatsonMichael explains how we can foster positive relationships with the clients and colleagues we work with and how, counterintuitively, small actions and considerations can be vital in keeping you valued and appreciated by those around you and make your job easier by gaining their cooperation.
KEY TAKEAWAYS
- Lots of aspects need to be demonstrated to facilitate a healthy relationship; respect, good manners, trust worthiness, understanding, kindness, humour and good empathic and communication skills.
- What really sets you apart in relationship building is attention to the little details, such as remembering names, including pronunciation and spelling.
- Remembering the things the person feels passionate about or are interested in can mean that they feel you have respect for them. Prioritise their wants and needs and make them feel appreciated by always greeting with a smile.
BEST MOMENTS
‘It occurred to me that they were, while necessary, quite big values and what really sets you apart from other people and establishes you as someone of unique value to others are the little things that you take the time to do that others overlook or never seem to think about.’
‘We all want to feel significant and important and forgetting or ignoring someones name is a sign to others of you disregarding them.’
‘Have you ever wondered why people like dogs? Apart from being incredibly loyal, your dog is always pleased to see you.’
CONTACT METHOD
Instagram: michael240656
ABOUT THE HOST
Michael Watson is a qualified social worker and author with over thirty years of experience working with children and families. As an expert in family court, Michael is in a key position to assist, advise, and coach parents through their private law family proceedings and provide them with the information and skills to represent themselves successfully in court. His two books, ‘How to Represent Yourself in Family Court’, and ‘FAMILY COURT: Giving Evidence In Family Court’, provide parents with a clearer understanding of family court proceedings, legislation, and parenting skills.