"Against the backdrop of the ongoing housing crisis, renters are increasingly interacting with digital technologies at every stage of their housing experience."

PhD researcher Samantha Floreani from the ARC Centre of Excellence for Automated Decision-Making and Society at Monash University is conducting a study on the growing influence of digital technologies in the residential real estate sector.

These technologies—sometimes referred to as ‘RentTech’—include online rental application platforms (such as 2Apply, Sorted, Ignite, and Snug), property management apps (Kolmeo, Cubbi, ConsoleTenant), and rent payment platforms (Rental Rewards, Ailo, SimpleRent), among others. The research aims to explore how these technologies affect renters’ experiences and housing justice in Australia.