In this Social Housing Round Table session, hosted by Matt Baird, we were joined by Hayley Gillard, CEO of Compassionate Leaders, to explore a critical question for the sector: is there a management capability gap that housing boards are not talking about?

The conversation examined the growing pressure on leaders across housing organisations, the expectations placed on middle and senior management, and the risks that emerge when capability, support and development do not keep pace with complexity.

Hayley shared insight into leadership behaviours, organisational culture and the importance of creating environments where managers are equipped to lead effectively, not just deliver operationally. The session challenged boards and senior leaders to consider where capability gaps may exist and what can be done to address them.

A thought-provoking discussion for anyone involved in leadership, governance or organisational development within social housing.

Big thank you to Case Management Solutions Group Ltd and Alertacall Ltd for sponsoring The Social Housing Round Table, without them, none of this would be possible.