What We Discussed:

In today’s interview with Michael, we discussed a wide variety of issues:

• Some of the top challenges facing banks today and the challenges anticipated as we look forward into the future.
• Opportunities that Michael sees for banks the next 3-5 years out.
• What it means to be a "mutually owned community bank" and how that's different from just being a bank or a credit union.
• Technology and its role in banking today.
• Chelsea University - a cool concept created to benefit customers and employees benefit from it.
• Advice he'd give to marketers looking for a new agency.
• Advice to agencies he'd give if they were trying to knock down his door and win his business.

Thanks Michael Rauh for a great interview!