In this heartfelt and visionary conversation, Jon Ferrara — legendary entrepreneur, founder of GoldMine and Nimble, and one of the original architects of modern CRM — joins Sam to explore the deep intersection of technology, humanity, and purpose.

From selling his first computer in 1978 to pioneering contact management in the pre-internet era, Jon shares the origin story behind GoldMine, one of the world’s first networked CRMs, which he bootstrapped from his apartment with just $5,000 — growing it to millions of users without a cent of venture capital.

He then reveals how his latest venture, Nimble, redefines CRM by returning to its roots: relationships. Built for the entire company, not just salespeople, Nimble automagically builds and enriches contacts across email, calendar, and social platforms — empowering teams to grow by helping others grow.

Together, Jon and Sam dive deep into timeless lessons about simplicity, empathy, spirituality, and leadership. They unpack how to balance technology with humanity, why “the more digital we get, the more human we must become,” and how the future of AI should free your head to focus on the human.

To learn more about Jon’s work, visit nimble.com