Why most dental SOPs fail, and what to do instead.

In this episode, Linda Kane is joined by Laura Johnston, Founder & CEO of My Dental SOP, to uncover why so many dental offices struggle with inconsistency, turnover, and daily overwhelm—and how to fix it with simple, scalable systems.

If your practice relies on memory, sticky notes, or outdated binders to run critical processes, you’re not alone. But that approach leads to confusion, missed steps, and burnout for your team.

In this episode, you’ll learn:

• Why most SOPs fail (and how to fix them)
• The danger of “tribal knowledge” in your practice
• How to create a single source of truth for your team
• Simple ways to improve onboarding and training
• How better systems reduce stress, increase accountability, and protect revenue

Whether you’re a solo practice, growing group, or multi-location office, this episode will help you build the foundation your team needs to succeed.

Connect & Learn More

Learn more about My Dental SOP: https://www.mydentalsop.com/
Connect on LinkedIn: https://www.linkedin.com/in/laura-g-johnston/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ [email protected]