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Alek Ivanov (Synergy3) is a change-driven home services operator with high standards and a simple belief: if you’re not growing, you’re dying.
We get into how Synergy3 started, the mindset shift that unlocked growth, and the practical operating moves he’s making now: CTO-first thinking, getting out of scattered tools, building systems that fit the business, and using AI to remove time-wasting admin (including an AI agent that automates New Jersey permit applications).
We close with Alek’s view on what the next era of HVAC winners will do differently — and why he thinks the best operators will be the best trainers.
Guest: Alek Ivanov — Synergy3
Host: Owen Gagne
Sponsor: Plutus Agents — Custom workflows. Built for your team.
By Owen GagneAlek Ivanov (Synergy3) is a change-driven home services operator with high standards and a simple belief: if you’re not growing, you’re dying.
We get into how Synergy3 started, the mindset shift that unlocked growth, and the practical operating moves he’s making now: CTO-first thinking, getting out of scattered tools, building systems that fit the business, and using AI to remove time-wasting admin (including an AI agent that automates New Jersey permit applications).
We close with Alek’s view on what the next era of HVAC winners will do differently — and why he thinks the best operators will be the best trainers.
Guest: Alek Ivanov — Synergy3
Host: Owen Gagne
Sponsor: Plutus Agents — Custom workflows. Built for your team.