The web looks fine on the surface, but falls apart under the hood.

Matt Dorman joins Alyssa Nolte to unpack why so many sites feel like they’re held together with duct tape and what it takes to build something stable, fast, and easy to maintain. If your site loads slow, breaks when you update it, or feels messy after years of “just add this one thing,” this episode will feel uncomfortably familiar in the best way.

Matt explains why teams keep patching their sites instead of fixing the real issues, and Alyssa pushes on how this hurts trust, first impressions, and the full customer journey. Together they rethink what a modern website should do for your brand and why clean systems matter more than flashy design.

Key takeaways

• A slow or broken site is killing trust before a customer ever fills out a form
• Most “bad” websites come from small changes stacked over time without a holistic check
• You can stop the duct tape cycle by reviewing your whole site each time you add new features

People and resources mentioned

• Matt Dorman on LinkedIn
• NDEVR.io