Dynamics AX cannot have enough add-ons: perhaps you need retail store pack-and-ship, or, advanced product lifecycle management. There are ISVs by the hundreds to choose from—but proceed with caution.

Don Riggs joins us to navigate the complexities. He’s a 13-year Dynamics AX veteran, currently Sr. Director AX Applications Architect, enVista Corporation, and a much-sought expert in the AXUG community.

Don will discuss:

• Why ISV products are often bought but not implemented.
• The qualities to look for in an ISV partner. Hint: what is their commitment to the AX product? What is their roadmap?
• What are the partner’s responsibilities in an implementation, or for support?
• What are the long-term risks and hidden costs?