That’s right – with no code whatsoever, it’s possible to use Microsoft Dynamics CRM to create powerful business solutions for sales, service, marketing, and social.

Joining us to tell us all about it is TheCRMWiz – he is Dynamics CRM MVP Nicolae Tarla, a Senior Manager withKPMG Canada, and author of Microsoft Dynamics CRM 2016 Customization – newly released by Packt publishing and available from Packt and Amazon at $35.99

Among other things we’ll hear

• How CRM 2016 can be seamlessly embedded into various productivity tools (like Office 365 and Outlook)
• Will your customizations hold up in a Dynamics CRM upgrade?
• How to customize Dynamics CRM to integrate with OneNote
• What you can and cannot do to customize your Dynamics CRM installation, and where you’re better off using, for example, PowerApps.