The Trusted Messenger Podcast

The Muddied Waters of Health Care


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Our topics this week include:

• shared clinical decision-making,

• the often muddy waters of health care in 2025,

• the importance of creating support tools for front-line clinicians, and 

• some helpful, practical tips for health care providers to use in practice.

Guest Messenger
Dr. Charlene Wong, pediatrician and Executive-in-Residence at the Common Health Coalition

Chapters
0:00  Intro
0:35  Shoutout to Our Theme Musician 
1:38  Dr. Wong’s (Highly Impressive) Background
4:56  Communicascope Training
6:42  The Importance of Proactive, Strategic Communication
8:49  Tiny Tears of Joy
9:48  How Do We Enhance Our Public Trust?
10:59  RSV Communication & What "Feels Real"
14:38  Distilling the Message for Front-Line Clinicians
16:50  In 2025, It’s Not Just Face-to-Face 
19:24  What the CDC Says Matter Less Than We Think
21:13  The Common Health Coalition
25:29  Creating Clinician Support Tools
27:14  It’s Gotten Trickier Out There
28:46  Shared Clinical Decision-Making
32:11  A Muddying of the Health Care Waters
33:44  Important Points on Vaccine Coverage & Documentation
36:03  So Many Providers Were Asking the Same Questions
39:01  Avoiding the Ol' "Safe and Effective" 
39:56  Why are We Doing This in the First Place?

New episodes drop every Friday.

Video versions here.

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http://trustedmessengerprogram.org

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Good communication is essential to good health care.

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The Trusted Messenger PodcastBy The Trusted Messenger Program