The Multifamily Innovation® Podcast

In this episode of the Multifamily Innovation® Podcast, Patrick Antrim sits down with Jon Land, Director of Sales at AvidXchange, who’s here to reveal how AP automation can transform the real estate industry. From AvidXchange’s remarkable growth—from 44 employees to nearly 2,000—to the evolution of AP solutions from simple invoice automation to comprehensive payment systems, Jon shares insights into how modernizing your financial operations can lead to significant time savings, reduced errors, and enhanced fraud prevention.

Hear firsthand how AvidXchange’s software and services have made a substantial impact on businesses, particularly from the perspective of CFOs and finance teams. Learn about the scalability of their system, which caters to both small and large enterprises by streamlining accounts payable processes and eliminating manual interventions.

Jon also discusses the essential considerations for businesses looking to adopt AP automation solutions, including growth, fraud prevention, and organizational transitions. Don’t miss out on Jon’s expert advice and the benefits of leveraging AI and robust partnerships within the multifamily and real estate industries to achieve seamless financial management.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Prepare to unlock the secrets of next-gen AI solutions tailored to your business needs. Our latest episode features a conversation with Patrick Antrim, Founder & CEO of nectarflow.com and Chairman of the Multifamily Innovation® Council who reveals how integrating large language models with company-specific information can solve unique business challenges.

We talk about the fierce competition among AI giants like OpenAI, Google, Meta, X, and Anthropic, and how this rivalry drives innovation and cost efficiency.

Discover why brand differentiation is key in this fast-evolving landscape and how transitioning from simple AI interactions to complex, multi-agent workflows can significantly enhance employee productivity.

We explore strategies that go beyond traditional methods. Our discussion highlights how AI-driven tools like nectarflow are revolutionizing modern marketing by focusing on storytelling and customization. 

Learn how today's marketers generate leads, convert them into valuable conversations, and ultimately drive revenue through emotional connections. 

We also explore the critical shift from conventional operations to digital solutions, ensuring that anything standing between the customer and value is subject to disruption. 

This episode is a must-listen for those looking to master the future of marketing and place themselves at the forefront of innovation.

Leadership and innovation go hand in hand, and our episode underscores the importance of navigating technological change with confidence and empathy.
 
Hear about the pivotal role of psychological safety in steering your team through transitions, and why proactive decision-making is crucial. 

We draw insights from various industries to show how premium, customizable solutions can revolutionize operations. 

Embrace the power of collaboration and collective success, inspired by industry leaders like Elon Musk. 

Tune in to discover how fostering curiosity and embracing change can lead to groundbreaking advancements in your field, with nectarflow.com guiding the way.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

In this episode of the Multifamily Innovation® Podcast, Lauren Stinson welcomes Rachael Kish, Vice President of Operations at Asset Living. Rachael, a Multifamily Innovation® Council member and a speaker at the upcoming Multifamily Women® Summit in September, shares her inspiring career journey and insights into the multifamily industry.

Rachael begins by recounting her unconventional entry into multifamily operations, which started with a leasing job. What began as a temporary position quickly turned into a passion, leading her to a fulfilling career spanning over 21 years. She emphasizes the importance of seizing opportunities and recognizing the multifaceted appeal of the multifamily industry.

The conversation then shifts to the significance of mentorship in professional growth. Rachael discusses her experiences with mentors, highlighting how aligning with the right people and teams has accelerated her career. She underscores the importance of finding mentors and the role they play in personal and professional development.

Rachael provides valuable advice for women early in their multifamily careers, encouraging them to lean into challenging moments and learn from difficult bosses. She stresses the importance of perseverance, grit, and embracing discomfort as pathways to innovation and growth.

As a member of the Multifamily Innovation® Council, Rachael speaks about the benefits of being part of this community, including shared experiences, creative ideas, and the comfort of knowing you’re not alone in facing challenges. She discusses the council's conversations around AI, particularly nectarflow™, and its potential impact on the multifamily industry.

The importance of building relationships and networks is another key topic in the discussion. Rachael emphasizes how council membership and participation in the Women's Summit have contributed to her growth. She highlights the personal and professional benefits of learning from diverse perspectives and connecting with other industry leaders.

Looking ahead, Rachael shares her excitement about current projects at Asset Living, such as opening new markets and building dynamic teams. She talks about the role of technology and AI in enhancing human capital and driving better re

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Get ready to unlock the secrets to successful real estate investment with Ed Bailey, the managing partner of Vision Capital Partners and Chief Capital Officer at nectarflow™. Ed’s journey from Wyoming to New York and back to Utah is filled with invaluable lessons that shaped his approach to finance and business. He'll discuss how first impressions and having "skin in the game" are non-negotiable in his investment strategy, and provides a deep dive into his multifamily property ventures. From the importance of selecting the right third-party managers to his criteria for investment, Ed lays it all out.

Join us as we tackle property management best practices that can make or break an investment. Ed sheds light on why trusting your property management firm is key to maintaining quality and efficiency. We explore the critical roles these firms play, from vendor selection to ensuring maintenance staff stay focused on essential tasks. This segment offers both property owners and vendors actionable insights to help streamline operations and mitigate common pain points, such as tenant attraction and maintenance prioritization.

We'll also explore the art of collaboration and decision-making in real estate, right from securing funding to leveraging relationships. Ed shares his top strategies for navigating the financial landscape, emphasizing the importance of thorough due diligence and selecting the right management company. Plus, get a sneak peek into the future of multifamily real estate with the innovative nectarflow.com software. Whether you're an experienced investor or just getting started, this episode is packed with strategies and insights you won't want to miss.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

On this episode of the Multifamily Innovation® Show, Sal Buscemi, Managing Partner & Co-Founder of Brahmin Partners and author of "Investing Legacy: How the 0.001% Invest," joins us for an eye-opening discussion on high-stakes investment strategies. Find out how the 0.001% manage their portfolios and the principle-led strategies that underpin successful investments in companies like SpaceX and Stripe. We also discuss Sal's intriguing transition from a pre-med student to a leading figure in the investment world, providing listeners with a unique perspective on building a resilient and diversified portfolio.

Are you making the most of data in your investing decisions? We dive deep into the intersection of life science and technological investments, highlighting the transformative potential of AI for multifamily owners and operators. Sal sheds light on the perpetual need for capital raising in real estate and the pitfalls of traditional fund structures. Discover why data ownership is akin to having a Bloomberg terminal at your disposal and how innovative fee models can offer fairer investment opportunities for all.

Finally, we tackle what makes a great investor and the importance of a proven track record, especially through economic downturns. Sal emphasizes the need for meaningful co-investments from sponsors and the critical role of trust and reputation in high-profile deals. Explore the intricacies of navigating wealth creation, the contrasting investment interests between men and women, and the long-term vision required for sustaining family wealth over generations. This episode is a treasure trove of strategic insights and practical advice for anyone serious about optimizing their investment approach.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Discover the inspiring journey of Patrick Antrim, the visionary founder of nectarflow.com, as he transitions from the high-stakes world of professional sports to the multifamily real estate industry. Patrick's early influences in real estate come from his grandmother, but his unexpected career with the New York Yankees provides him with invaluable lessons on excellence, branding, and teamwork, often referred to as the "Yankee way." Through nostalgic recollections, Patrick reveals how the discipline and community spirit of baseball have shaped his leadership philosophy, which he now applies to revolutionizing the real estate industry.

At just 24 years old, Patrick took a bold leap from the baseball diamond to the boardroom. Guided by mentorship from the Hon. George Argyros, the former owner of the Seattle Mariners, Patrick learned to navigate the complexities of the multifamily real estate market. His story underscores the significance of finding the right mentors, creating fail-safe environments, and pushing the limits of what’s possible. Patrick's high-performance expectations and insights into motivating and managing teams provide a unique perspective on the parallels between sports and business.

As we explore the future of work and the transformative potential of AI, Patrick introduces nectarflow™, an AI-driven initiative designed to tackle industry challenges head-on. Through engaging discussions on unlearning outdated methods, fostering innovation, and building community, Patrick emphasizes the importance of rapid failure as a tool for growth. Wrapping up the episode, we delve into the challenges of integrating siloed technologies and the innovative solutions nectarflow™ offers to streamline business processes. Join us for a compelling episode packed with insights on leadership, innovation, and the journey from sports to business.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim sits down with Lynn Musil, CEO and Co-Founder of Pay Ready. Lynn shares his journey in the multifamily industry and the innovative solutions his company provides for managing post-move-out rent collections. The conversation delves into the origins of Pay Ready, highlighting the gaps it addresses in the multifamily industry, particularly in handling the move-out process.

Lynn provides an in-depth look at Pay Ready’s platform, discussing its features like automated outreach, flexible payment plans, and integrations with other systems to ensure seamless ledger reconciliation.

Lynn emphasizes how Pay Ready improves the experience for both property managers and former residents by making the rent collection process more efficient and less confrontational. He introduces innovative payment methods like Apple Pay and Google Pay and explains how the company uses a CRM approach to manage accounts receivable. Lynn underscores the importance of a customer-friendly communication strategy to preserve positive relationships even after residents move out.

The discussion also touches on the culture at Pay Ready, with Lynn sharing insights into building a strong, cohesive team and maintaining a flat organizational structure. He outlines his vision for the future of Pay Ready, including potential expansions and the careful balance of maintaining focus while exploring new product opportunities. 

Lynn's approach to involving clients actively in the development process ensures that Pay Ready continues to meet the evolving needs of the multifamily industry.

Subscribe to the Multifamily Innovation® Podcast for more industry insights and updates. #multifamilyinnovation #rentcollection #propertymanagement #multifamilytechnology #PayReady

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

On today's episode, Patrick Antrim, CEO of nectarflow.com and Chairman of the Multifamily Innovation® Council, brings his perspective on leveraging AI and technology in the multifamily industry to reposition properties.

Patrick emphasizes that the core purpose of multifamily investments is to create value, both for investors seeking yields and for residents seeking housing solutions. He highlights the increasing challenges in the industry, such as rising capital costs and construction delays, which necessitate a shift towards more efficient business operations. AI and automation, according to Patrick, are the new value-adds that can unlock efficiencies and profitability that traditional physical upgrades might not achieve.

Lauren Stinson, VP of Strategic Marketing & Media at Multifamily Leadership, provides her insights on the transformative potential of AI in real estate. She notes that AI offers a non-physical value addition that can yield immediate returns, revolutionizing how properties are managed and valued.

Throughout the conversation, Patrick delves deep into the benefits of integrating AI into multifamily operations. He argues that technology isn’t just about replacing tasks but enhancing the capabilities of employees, making their work more enjoyable and error-free. This, in turn, supports a healthier business ecosystem where investors achieve their returns, residents receive quality service, and employees engage in meaningful work.

The discussion also covers the practical aspects of adopting AI in multifamily settings. Patrick describes how nectarflow.com aids companies in integrating AI seamlessly into their existing processes, improving decision-making and operational efficiency without the heavy upfront investments typically associated with new technologies. He explains that AI can simplify complex processes, reduce redundancy, and ultimately enhance profitability by allowing businesses to scale operations more effectively.

The episode concludes with an open invitation from Patrick to explore the possibilities with nectarflow.com, encouraging listeners to reach out and learn more about how nectarflow.com can tailor solutions to their specific business needs and create unprecedented value in their operations.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Discover how AI and innovation are driving critical transformations in the multifamily industry and the strategies every executive needs to implement now.

In this episode, Patrick Antrim introduces Lauren Stinson, Vice President of Strategic Marketing and Media for Multifamily Leadership. Patrick and Lauren dive deep into the intricacies of multifamily leadership and innovation, highlighting the groundbreaking work and upcoming projects of their team.

Patrick begins by welcoming and introducing Lauren, noting her contributions to the multifamily industry. Lauren shares her initial impressions of the company's innovative strides and how Patrick and his team are continually ahead of the curve. They discuss the importance of understanding customers, conducting national research on the Best Places to Work Multifamily®, and the role of the Multifamily Innovation® Council in fostering a community-driven approach to innovation.

A key focus of the discussion is their new platform, nectarflow™. Patrick elaborates on how this platform aims to streamline workflows within multifamily operations, making processes like blogging more efficient by leveraging AI and automation. Lauren emphasizes how the platform allows companies to create and optimize workflows tailored to their specific needs, integrating tools and vendor partners seamlessly.

The conversation also touches on the broader implications of AI and automation in the multifamily industry. Patrick and Lauren explore how these technologies enhance employee experience, reduce redundancy, and drive better business outcomes. They highlight the importance of data and how having access to accurate and comprehensive data can transform decision-making and operational efficiency.

Lauren shares how the platform can elevate individuals within the industry, empowering them to work alongside AI to achieve greater productivity. They discuss how AI can revolutionize various aspects of multifamily operations, from marketing to maintenance, and how it can help companies stay competitive.

Patrick and Lauren reflect on the importance of continuous learning, leadership, and taking bold actions to drive innovation. They encourage listeners to leverage the power of AI and data to create more efficient, effective, and innovative multifamil

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

What does it take to transform a two-person startup into a powerhouse in the high-speed internet industry? Join us as Sean Gorman, owner and CEO of Safety Net Access, unveils his remarkable journey. From pioneering in hospitality to expanding into multifamily units and commercial properties through their division, Amicus Networx, Sean shares how his competitive spirit from professional sports has shaped the company's success. You'll learn the secrets behind their seamless transition between industries and the crucial role robust customer service plays in their growth.

Imagine running a tech company that maintains a personal touch in every interaction—Sean does just that. Discover how Amicus Networx has built strong relationships with clients by prioritizing direct communication and educating customers to manage expectations effectively. We delve into the challenges and opportunities presented by evolving technology in construction, and how Amicus Networx simplifies tech integration to meet high service expectations, especially for complex tech needs like gaming setups.

With a strategic in-house software team in Belfast, Ireland, and a focus on hiring the right talent, Safety Net Access fosters innovation and maintains its stellar reputation. We explore the increasing demand for bandwidth in both hospitality and multifamily industries, and the importance of understanding diverse client needs. Sean also shares insights on navigating business partnerships and providing a white glove experience. Learn how their various divisions create an ecosystem that enhances customer experience and problem-solving capabilities. Don't miss this episode packed with actionable insights and inspiring stories!

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/