📅 Guest: Paul McClain | Founder of Aiinat Brand Solutions | https://aiinat.com/

👤 Host: Steve Wunch | https://www.linkedin.com/in/stevewunch1/

➡️Connect: The Multifamily Mind Podcast | https://www.linkedin.com/showcase/the-multifamily-mind/

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🔥 In this insightful episode, Paul McClain brings his decades of multifamily experience to the mic to unpack what’s really missing between corporate marketing teams and onsite staff. From boosting digital visibility to fostering collaboration and trust, Paul shares his hands-on approach to marketing strategy that actually works on the ground.

🎧 In this episode, we dive into:

🧠 How onsite teams can become marketing powerhouses with the right training

🔍 Why quarterly digital audits are non-negotiable—and what to look for

💬 The importance of consistent messaging across your portfolio

📸 Why every property visit should be “photo-shoot ready” for the next prospect

🤝 How to foster better communication between corporate and onsite teams

💬 Favorite Quote:

“We depend on them to lease these multimillion dollar assets, but we’re afraid to give them some digital marketing theory... we have to be better about trusting them.”

📌 Whether you're a regional, a marketer, or onsite team member, this episode is packed with actionable ideas and sharp insights to elevate your multifamily marketing game—without the fluff.

Doing Good Work While Doing Good

📅 Guest: David Williams | President & CEO of Entryway

Host: Steve Wunch🔥

In this inspiring and eye-opening episode, David Williams joins Steve Wunch to share how Entryway is transforming lives—and the multifamily industry—by connecting people experiencing situational homelessness with stable housing and career opportunities. David breaks down the real stories, real challenges, and real wins behind Entryway's mission to solve two major problems: homelessness and high turnover in multifamily roles.

🎧 In this episode, we dive into:

🏠 The truth about situational vs. chronic homelessness—and why it’s an overlooked talent pool

🔧 How Entryway upskills candidates with both technical and soft skills for roles in maintenance, leasing, and beyond

🛡️ Entryway’s rigorous vetting process—and how it ensures a win-win for participants and property operators

🤝 How multifamily companies, suppliers, and partners can get involved (yes, even if you can't hire directly!)

💡 The ripple effect of giving someone not just a job, but a new life—and a career path

📌 Whether you're a multifamily leader, supplier, or someone who believes in second chances, this episode will inspire you to see how your industry can be a force for good—while solving real business challenges.

👉 Don’t forget to like, comment, and subscribe for more heart-led leadership stories in multifamily!

🔗 Learn more about Entryway at: https://entrywaytalent.org/

🌐 Visit salesmail.com – proud sponsor of this episode

📅 Guest: Stacey Hampton | Resident Experience Strategist

👤 Host: Steve Wunch

Connect with Stacey – https://www.linkedin.com/in/stacey-hampton-noi/

Learn more about Asset NOI - https://www.assetnoi.com/

Connect with Steve – https://www.linkedin.com/in/stevewunch1/

🎧 In this episode, we dive into:

📬 How intentional communication can transform resident experiences

🛠️ Empowering service teams as the frontline of resident engagement

💡 Stacey’s “Resident Relations Roadmap” for driving retention

💬 Why inserting humanity into your messaging builds long-term loyalty

🏘️ Creating strategic touchpoints that turn renters into raving fans

💬 Favorite Quote:

"Insert some humanity into your insanity."

📌 Whether you're a leasing pro, maintenance tech, or regional leader, Stacey’s wisdom will help you level up your resident connections and lead with purpose.

👉 Don’t forget to like, comment, and subscribe for more episodes!

🔗 Connect with us on LinkedIn – https://www.linkedin.com/showcase/the-multifamily-mind/?

🌐 Visit salesmail.com – proud sponsor of this episode.

📅 Guest: Ali Kaid | Sales Support Team Leader at MRI Software

👤 Host: Steve Wunch

Connect with Ali - https://www.linkedin.com/in/alikaid/

Learn more about MRI Software - https://www.mrisoftware.com/

Connect with Steve - https://www.linkedin.com/in/stevewunch1/

🎧 In this episode, we dive into:

🚪 Ali’s chaotic first day in property management

🎯 Why personalized, intentional leasing is key to success

📞 The power of post-sale follow-ups and resident retention strategies

💬 How listening is the most “audacious” skill you can bring to the table

💡 Creative, budget-friendly ideas to build community and boost renewals

💬 Favorite Quote:

"If I’m gonna be here, I’m making it everybody’s problem...in a fun way."

📌 Whether you're new to the industry or a seasoned pro, Ali’s insights will inspire you to lean into empathy, connection, and consistency—on and off the leasing floor.

👉 Don’t forget to like, comment, and subscribe for more episodes!

🔗 Connect with us on LinkedIn - https://www.linkedin.com/showcase/the-multifamily-mind/?

🌐 Visit salesmail.com – proud sponsor of this episode.

What does it take to succeed in today’s fast-paced multifamily industry?

Shelley Robinson joins Steve Wunch to discuss her journey, the obstacles she’s overcome, and the leadership lessons she’s learned along the way. From navigating change to inspiring teams, this episode is a must-listen for anyone looking to grow professionally and personally.

Follow Alycia on LinkedIn - https://www.linkedin.com/in/shelleylrobinson/

Follow Steve on LinkedIn - https://www.linkedin.com/in/stevewunch1/

Stay Up-to-Date with the Multifamily Mind - https://www.linkedin.com/showcase/the-multifamily-mind/

The Multifamily Mind Podcast⁠ is superpowered by SalesMail - the easiest tool to convert more tours with personalized video messages , sent via email, text, and CRM!⁠⁠

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We sit down with Alycia Anderson - TEDx speaker, disability advocate, and inclusion champion - to discuss intersectionality, disabling ableism, and the power of women in leadership.

Alycia shares her personal journey, offers career advice for women in multifamily, and explains why moving beyond compliance is essential for true inclusivity.

She also reveals who she believes is the most audacious woman in multifamily!

Follow Alycia on LinkedIn - https://www.linkedin.com/in/alyciaranderson/

Follow Alycia on Instagram - https://www.instagram.com/alyciaspeaking/

Alycia's Website - https://alyciaanderson.com/

Alycia's TEDx Talk - https://alyciaanderson.com/tedx/

Pushing Forward with Alycia Podcast - https://podcasts.apple.com/us/podcast/pushing-forward-with-alycia-a-disability-podcast/id1693596344

Follow Steve on LinkedIn - https://www.linkedin.com/in/stevewunch1/

Stay Up-to-Date with the Multifamily Mind - https://www.linkedin.com/showcase/the-multifamily-mind/

The Multifamily Mind Podcast⁠ is superpowered by SalesMail - the easiest tool to convert more tours with personalized video messages , sent via email, text, and CRM!⁠⁠

Learn more about ⁠⁠SalesMail⁠ - https://www.salesmail.com

DEI isn’t just about hiring—it’s about culture.

In this episode of The Multifamily Mind Podcast, Steve Wunch talks with Latrice Leake about how Mission Rock Residential took a deep dive into their DEI efforts, reshaping policies, leadership, and training programs.

Hear how they created an award-winning employee engagement program, made job postings more inclusive, and ensured every voice matters.

Follow Latrice on LinkedIn - https://www.linkedin.com/in/latrice-leake-36443972/Learn more about Mission Rock Residential - https://www.missionrockresidential.com/

Follow Steve on LinkedIn - https://www.linkedin.com/in/stevewunch1/

Stay Up-to-Date with the Multifamily Mind - https://www.linkedin.com/showcase/the-multifamily-mind/

The Multifamily Mind Podcast⁠ is superpowered by SalesMail - the easiest tool to convert more tours with personalized video messages , sent via email, text, and CRM!⁠⁠

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The traditional leasing model is evolving, and Stephanie Versin, founder of SLG Consulting, is leading the charge.

In this episode of The Multifamily Mind Podcast, host Steve Wunch dives into how organizational redesign and role specialization are transforming leasing teams.

Learn how Veritas Investments streamlined operations, improved customer experiences, and empowered employees—all while leveraging technology to maximize efficiency.

Could centralization be the key to reducing turnover and enhancing job satisfaction? Tune in to find out!

Follow Stephanie on LinkedIn - https://www.linkedin.com/in/stephanieversin/

Follow Steve on LinkedIn - https://www.linkedin.com/in/stevewunch1/

Stay Up-to-Date with the Multifamily Mind - https://www.linkedin.com/showcase/the-multifamily-mind/

The Multifamily Mind Podcast⁠ is superpowered by SalesMail - the easiest tool to convert more tours with personalized video messages , sent via email, text, and CRM!⁠⁠

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WATCH THE BONUS EPISODE NOW! https://youtu.be/Iff5F8Xdh7s

What does it take to deliver an exceptional resident experience and retain top talent in today’s multifamily industry?

Janice Szymanski Dizuzio discusses how hospitality-inspired approaches are transforming multifamily operations. From personalized resident engagement to thoughtful onboarding practices, Janice shares actionable strategies for building stronger communities and empowering employees.

Tune in to learn how small changes, like pre-boarding strategies and leveraging tech tools, can have a massive impact on retention, satisfaction, and reviews!

Follow Janice on LinkedIn - https://www.linkedin.com/in/janice-szymanski-12804531/

Follow Steve on LinkedIn - https://www.linkedin.com/in/stevewunch1/

Stay Up-to-Date with the Multifamily Mind - https://www.linkedin.com/showcase/the-multifamily-mind/

Learn more about Bryten Real Estate Partners - https://www.livebryten.com/

The Multifamily Mind Podcast⁠ is superpowered by SalesMail - the easiest tool to convert more tours with personalized video messages , sent via email, text, and CRM!⁠⁠

Learn more about ⁠⁠SalesMail⁠ - https://www.salesmail.com

Liz Newkirk shares her expertise on the legal landscape of DEI in multifamily and the world at large. DEI is about humanity, seeing people for who they are, and making sure practices are implemented in daily policies that foster progress and acceptance.

Follow Liz on LinkedIn - https://www.linkedin.com/in/elizabeth-liz-n-79b76b36/

Follow Steve on LinkedIn - https://www.linkedin.com/in/stevewunch1/

Stay Up-to-Date with the Multifamily Mind - https://www.linkedin.com/showcase/the-multifamily-mind/

Learn more about Loebsack & Brownlee, PLLC - https://loebsackbrownlee.com/

The Multifamily Mind Podcast⁠ is superpowered by SalesMail - the easiest tool to convert more tours with personalized video messages , sent via email, text, and CRM!⁠⁠

Learn more about ⁠⁠SalesMail⁠ - https://www.salesmail.com