Launching an MVNO may sound straightforward. In practice, it is anything but.

Recorded live at MWC 2026 in Barcelona, Matthew Roberts is joined by Andy Hopkins, CTO of MVNX Link, and Amdocs’ Mark Prudhoe for a conversation about what it really takes to bring new mobile providers to market. Together, they unpack the hidden complexity behind customer onboarding, billing, upgrades, top-ups, and service transitions, and why improving the customer journey remains one of the most important, and underestimated, challenges in the MVNO space.

The discussion explores how the partnership between MVNX Link and Amdocs is designed to simplify that complexity: combining a SaaS-based platform, a practical customization layer, and a faster path to launch for MVNOs and MVNEs looking to get to market with less cost and less friction.