<p>David Apple and Rich Longo have a discussion about what the new needs and new "Norm" are for our existing and future customers.</p>

David Apple and Rich Longo have a discussion about what the new needs and new "Norm" are for our existing and future customers.

The New Norm

This technology podcast explores the newest tools, solutions, industry trends, and current best practices in the world or IT. Whether you are a pro or new to Enterprise Service Management, hear from certified IT experts as they share real process-driven techniques for improving service delivery, the customer experience, and digital transformation.

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The New Norm

The New Norm