Changing an organisation’s culture takes time, commitment and most of all, nuanced understanding.  Leaders that come into businesses and organisations and take a wrecking ball to the culture, however underperforming it might be, so often inadvertently strip away the good things that still exist and are fighting to breathe within that culture. In doing this, these new leaders risk alienating the very people and processes they need to build the foundations of a new, stronger culture for the future.

This week, we speak to Phil Andrews, the dynamic young CEO of USA Weightlifting. Phil’s leadership philosophy is built around listening with empathy and understanding first - before taking action; and it is this philosophy that he applied with vigour when he started his tenure at USA Weightlifting.

We discuss with Phil the role of empathy in leadership and its impact on relationships, productivity, and culture; how to change a business’s strategy to recreate winning mindset; the benefits of the theory of ‘margins gains’ when you put individual needs at the centre of it; and how the magic happens in business when you ‘treat people as humans not robots’.

To learn more about USA Weightlifting go to: www.https://www.teamusa.org/usa-weightlifting/

To learn more about Phil Andrews go to: https://www.philandrewsofficial.com

To subscribe to The New P&L Plus newsletter go to: www.principlesandleadership.com