Welcome to this week's The New P&L TO THE POINT. The New P&L TO THE POINT is a weekly podcast series where, in around 10 minutes each week, we break down the key elements of our weekly The New P&L conversations with industry leaders and entrepreneurs.  We offer an opinion on the key points from the conversations and how our listeners may practically apply them in their businesses.

This week on The New P&L we break down and analyse our conversation with Greg Merrill, Senior Director, Digital Transformation at Nike. Greg has built his expertise at the epicentre of strategy, technology, innovation, and sport.  He has a seemingly simple formula to managing the complex digital transformation of  large organisation – Greg starts by placing the human – employees, customers, and other stakeholders right at the heart of his approach. Today on The New P&L TO THE POINT we discuss:

· How Greg demonstrated his philosophy in practice from right from the start of the conversation

· The role of empathetic connection in business

· The two core principles of human-led business transformation

· Anchoring your digital transformation project on principles of humanity and empathy

· Why flawed assumptions damage the communication of digital transformation in an organisation

· Why there is sometimes just too many numbers and not enough natural compassion in buisness

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