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The next state of digital public services: Experiences from Estonia
Estonian govt CIO Siim Sikkut and Gerhard Hammerschmid discuss Estonia’s digital transformation.
Siim Sikkut, the Republic of Estonia's Chief Information Officer and Gerhard Hammerschmid, Professor of Public and Financial Management and Director of the Hertie School Centre for Digital Governance discussed on 11 March what lessons Germany and other countries might draw from Estonia's digital transformation of its public administration. Their discussion is available as a podcast.
After a series of extensive reforms over the last decade, Estonia has become one of the most advanced digital societies in the world. Recently, Estonia also presented its vision of how public services should work digitally in the age of artificial intelligence.
Sikkut and Hammerschmid discussed the implementation of measures such as e-taxes and i-voting and the possibility that Estonia could act as a model or be a partner for other countries that want to become more efficient in providing public services to citizens.
The event was hosted by the Centre for Digital Governance and the TROPICO research project. It is part of the "Future of Government" event series. The series addresses transformative trends challenging governments around the globe and explores possible responses to bolster state capacity and legitimacy in ever more turbulent political environments.
Siim Sikkut is the Government CIO of Estonia, also titled as Deputy Secretary General for IT and Telecom at the Ministry of Economic Affairs and Communications since March 2017. His role is to set the strategy and policies, to launch and steer strategic initiatives and regulation in areas of digital government and cybersecurity in Estonia. Siim is one of the founders of Estonia’s groundbreaking e-Residency programme. He was nominated as one of world’s TOP20 most influential people in digital government by Apolitical in 2018 and 2019. Siim is also the chair of OECD Working Party of Senior Digital Government Officials.
Gerhard Hammerschmid is Professor of Public and Financial Management and Director of the Centre for Digital Governance at the Hertie School. His research focuses on public management reform, comparative public administration, public sector performance management and personnel management. He is a partner of the EU-funded research project TROPICO on public sector innovation and digital government transformation.
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By Hertie SchoolEstonian govt CIO Siim Sikkut and Gerhard Hammerschmid discuss Estonia’s digital transformation.
Siim Sikkut, the Republic of Estonia's Chief Information Officer and Gerhard Hammerschmid, Professor of Public and Financial Management and Director of the Hertie School Centre for Digital Governance discussed on 11 March what lessons Germany and other countries might draw from Estonia's digital transformation of its public administration. Their discussion is available as a podcast.
After a series of extensive reforms over the last decade, Estonia has become one of the most advanced digital societies in the world. Recently, Estonia also presented its vision of how public services should work digitally in the age of artificial intelligence.
Sikkut and Hammerschmid discussed the implementation of measures such as e-taxes and i-voting and the possibility that Estonia could act as a model or be a partner for other countries that want to become more efficient in providing public services to citizens.
The event was hosted by the Centre for Digital Governance and the TROPICO research project. It is part of the "Future of Government" event series. The series addresses transformative trends challenging governments around the globe and explores possible responses to bolster state capacity and legitimacy in ever more turbulent political environments.
Siim Sikkut is the Government CIO of Estonia, also titled as Deputy Secretary General for IT and Telecom at the Ministry of Economic Affairs and Communications since March 2017. His role is to set the strategy and policies, to launch and steer strategic initiatives and regulation in areas of digital government and cybersecurity in Estonia. Siim is one of the founders of Estonia’s groundbreaking e-Residency programme. He was nominated as one of world’s TOP20 most influential people in digital government by Apolitical in 2018 and 2019. Siim is also the chair of OECD Working Party of Senior Digital Government Officials.
Gerhard Hammerschmid is Professor of Public and Financial Management and Director of the Centre for Digital Governance at the Hertie School. His research focuses on public management reform, comparative public administration, public sector performance management and personnel management. He is a partner of the EU-funded research project TROPICO on public sector innovation and digital government transformation.