Jessica Roy was hanging with friends at a piano bar when her wallet was stolen — and became a victim of identity theft. Roy filed the necessary reports and thought she’d be able to handle everything pretty quickly. That didn’t happen.

Today, she shares her ordeal and explains why fixing identity theft is a never-ending nightmare and why recovering from it is so much harder than you think.

Read the full transcript here.

Host: Gustavo Arellano

Guests: Assistant Utility Journalism team editor Jessica Roy

More reading:

My wallet was stolen at a bar. Then my identity theft nightmare began

Are you the victim of identity theft? Here’s what to do

Is identity theft protection worth it? Here’s what you should know