On this week’s episode, host Seth Colaner welcomes Philip Lakin, Co-Founder and CEO of NoCodeOps. Philip outlines his journey into no-code operations and speaks on helping ops professionals adopt no-code tools.

Key Takeaways:

(02:23) Philip standardized regional onboarding for Compass real estate using Zapier and Airtable.

(04:16) After discovering “no-code,” Philip started a newsletter and community.

(10:26) Don’t get caught up in tools; start with user problems.

(15:05) People want to know “the why” behind workflow changes.

(19:07) Highlight success stories and share ROI metrics to scale no-code ops.

(24:56) Walk through a real lead intake workflow using Zapier and Airtable.

(31:58) Sell pain points, not benefits, to get resources for automation.

Resources Mentioned:

Philip Lakin - https://www.linkedin.com/in/philip-lakin/

NoCodeOps - https://www.nocodeops.com/

This episode is brought to you by Tonkean.

Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.

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