This episode is part two of our hosts conversation with Robert Spector, customer service expert and author of The Nordstrom Way series of books.Hosts:Tina Mengine - CEO of Erie County Redevelopment AuthorityLaith Wardi - Founder of Gem City Growth Strategies

This episode is part two of our hosts conversation with Robert Spector, customer service expert and author of The Nordstrom Way series of books.Hosts: Tina Mengine - CEO of Erie County Redevelopment Authority Laith Wardi - Founder of Gem City Growth Strategies

The Nordstrom Way, Pt. 2: Robert Spector - Mar. 20. 2025

Join hosts Tina Mengine, CEO of the Erie County Redevelopment Authority, and Laith Wardi, Founder of Gem City Growth Strategies, as they demystify economic development, highlight local and regional projects, and share best practices from around the US, Canada, and beyond. Learn more about Erie and the projects that are moving Erie forward.

Our host's websites:
• Erie County Redevelopment Authority: ecrda.net
• Gem City Growth Strategies: gemcitygs.com

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Join hosts Tina Mengine, CEO of the Erie County Redevelopment Authority, and Laith Wardi, Founder of Gem City Growth Strategies, as they demystify economic development, highlight local and regional projects, and share best practices from around the US, Canada, and beyond. Learn more about Erie and the projects that are moving Erie forward. Our host's websites: • Erie County Redevelopment Authority: ecrda.net • Gem City Growth Strategies: gemcitygs.com

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The Nordstrom Way, Pt. 2: Robert Spector - Mar. 20. 2025

The Nordstrom Way, Pt. 2: Robert Spector - Mar. 20. 2025