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The Nuts and Bolts of Organizational Process Improvement with Blue-Collar Leadership’s Mack Story
My guest has made his mark in organizational process improvement, and he contends that respect for people and relationship building are key in achieving extraordinary transformation.
Mack Story is the Co-Founder of Top Story Leadership. With 11,000-plus hours of experience leading hundreds of leaders and thousands of their cross-functional teams, Mack is an authority in organizational process improvement. He began his career in manufacturing on the front lines of a machine shop, and he authored the Blue-Collar Leadership Series to provide that niche audience with the tools to grow their influence.
Today we discuss the importance of buy-in when it comes to process improvement and the differences between Lean principles and practices.
On today’s podcast:
How John Maxwell’s mentorship influenced Mack
The significance of process improvement in a Lean organization
Team building as the first step in process improvement
Mack’s strategy to earn buy-in from a resistant team
The difference between Lean principles and practices
The unique niche of the Blue-Collar Leadership Series
Links:
BlueCollarLeadership.com
Mack’s book Blue-Collar Leadership: Leading from the Front Lines
Mack’s book Blue-Collar Leadership & Supervision: Unleash Your Team’s Potential
Mack’s book Blue-Collar Kaizen: Leading Lean & Lean Teams
Mack & Ria’s book Change Happens: Leading Yourself and Others Through Change
Mack’s YouTube Channel
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen R. Covey
The 5 Levels of Leadership: Proven Steps to Maximize Your Potential by John C. Maxwell
The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You by John C. Maxwell
Covey and Maxwell as Mentors
Mack started out as a Stephen Covey fan when he read the formative book, The 7 Habits of Highly Effective People. John Maxwell was the second author he discovered in the space, and Mack was struck by John’s idea of putting everything “on the bottom shelf so everybody can have some.”
When Mack saw John present on video, laughing with the crowd and poking fun at low-impact leaders, he thought, “I could do that.” Mack credits Maxwell with inspiring him to become a consultant in the space, and lists his book, The 5 Levels of Leadership along with The 7 Habits of Highly Effective People as the foundation of his understanding of effective leadership.
The Role of Process Improvement
Every company is trying to get better, and Lean is simply a set of tools that “allows people to formally train and develop their people to improve processes in a methodical way.” Mack has spent the vast majority of his 11,000-hour career as a consultant leading 6- to 12-person teams, usually on the shop floor in a manufacturing facility. He goes in on a Monday, and by Friday they’ve accomplished an unbelievable transformation of either the space on the shop floor itself or some process – with a group of people who were not a team on Monday.
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By Chris CebolleroMy guest has made his mark in organizational process improvement, and he contends that respect for people and relationship building are key in achieving extraordinary transformation.
Mack Story is the Co-Founder of Top Story Leadership. With 11,000-plus hours of experience leading hundreds of leaders and thousands of their cross-functional teams, Mack is an authority in organizational process improvement. He began his career in manufacturing on the front lines of a machine shop, and he authored the Blue-Collar Leadership Series to provide that niche audience with the tools to grow their influence.
Today we discuss the importance of buy-in when it comes to process improvement and the differences between Lean principles and practices.
On today’s podcast:
How John Maxwell’s mentorship influenced Mack
The significance of process improvement in a Lean organization
Team building as the first step in process improvement
Mack’s strategy to earn buy-in from a resistant team
The difference between Lean principles and practices
The unique niche of the Blue-Collar Leadership Series
Links:
BlueCollarLeadership.com
Mack’s book Blue-Collar Leadership: Leading from the Front Lines
Mack’s book Blue-Collar Leadership & Supervision: Unleash Your Team’s Potential
Mack’s book Blue-Collar Kaizen: Leading Lean & Lean Teams
Mack & Ria’s book Change Happens: Leading Yourself and Others Through Change
Mack’s YouTube Channel
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen R. Covey
The 5 Levels of Leadership: Proven Steps to Maximize Your Potential by John C. Maxwell
The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You by John C. Maxwell
Covey and Maxwell as Mentors
Mack started out as a Stephen Covey fan when he read the formative book, The 7 Habits of Highly Effective People. John Maxwell was the second author he discovered in the space, and Mack was struck by John’s idea of putting everything “on the bottom shelf so everybody can have some.”
When Mack saw John present on video, laughing with the crowd and poking fun at low-impact leaders, he thought, “I could do that.” Mack credits Maxwell with inspiring him to become a consultant in the space, and lists his book, The 5 Levels of Leadership along with The 7 Habits of Highly Effective People as the foundation of his understanding of effective leadership.
The Role of Process Improvement
Every company is trying to get better, and Lean is simply a set of tools that “allows people to formally train and develop their people to improve processes in a methodical way.” Mack has spent the vast majority of his 11,000-hour career as a consultant leading 6- to 12-person teams, usually on the shop floor in a manufacturing facility. He goes in on a Monday, and by Friday they’ve accomplished an unbelievable transformation of either the space on the shop floor itself or some process – with a group of people who were not a team on Monday.