Beyond the Close by Caleb Lesa

The One Thing Sabotaging Your Sales (It's Not What You Think)


Listen Later

Grab Your Copy of the Playbook at:
👉 www.caleblesa.com/playbook-v1

If you’d like help with your sales, watch this quick video:
👉 https://caleblesa.com/playbook-vsl


Why do some salespeople feel instantly trustworthy and authentic, while others make you want to run a mile? The answer often comes down to congruence — the alignment between what we say, what we do, and who we are when no one’s watching.


In this episode of Beyond the Close, sales trainer Caleb Lesa breaks down how incongruence quietly sabotages sales results, why prospects subconsciously pick up on it, and how simple daily choices can give you an unfair advantage in business.


WHAT YOU’LL LEARN IN THIS EPISODE

  • What congruence really is and why it’s more than just being “genuine”

  • Why incongruence kills trust and how prospects sense it

  • How micro-moments like ghosting or breaking promises add up

  • The idea of the “congruence bank” that builds or depletes trust

  • A real-world example of a leadership coach who lost integrity over a $27 product

  • Why congruence creates the powerful “oak tree” effect in sales


WHY THIS EPISODE MATTERS
Sales is ultimately about people and relationships. Scripts and strategies matter, but if they’re layered on top of incongruence, prospects won’t trust you. They may not even know why — but they’ll feel it.


By building congruence — keeping promises, treating people well, honoring commitments, and aligning actions with words — you create a sales edge that can’t be faked. In today’s market, congruence is your differentiator.


WHO THIS EPISODE IS FOR

  • Sales professionals looking for an authentic edge in closing

  • Coaches and consultants tired of being ghosted or attracting uncommitted clients

  • Business owners who want to build deeper trust with prospects

  • Anyone in sales training who values psychology, behavior, and human connection over gimmicks


Sales congruence, sales training, sales coaching, selling with authenticity, how to sell, buyer psychology, permission-based selling, building trust in sales, human behavior in sales

RESOURCES & LINKS
📘 Playbook: www.caleblesa.com/playbook-v1
▶ Quick video: https://caleblesa.com/playbook-vsl

...more
View all episodesView all episodes
Download on the App Store

Beyond the Close by Caleb LesaBy Caleb Lesa