Welcome to Episode 36 of the Talent Intelligence Collective podcast! In this special "insider" episode, Alan Walker and Alison Ettridge turn the spotlight on their co-host Toby Culshaw, who has recently made the leap from Amazon to Lightcast and shares the story behind this exciting career move.

The episode begins with a thought-provoking discussion about data discrepancies across LinkedIn platforms, exploring the challenges of balancing directional accuracy with precise data in talent intelligence. The conversation delves into how perception, gut feeling, and objective data all play crucial roles in strategic decision-making, with Toby sharing revealing examples from his career where leadership perceptions didn't match market realities.

McKinsey's recent paper on strategic workforce planning in the age of AI sparks an examination of how organisations achieving excellence in talent management generate substantially more revenue per employee. The team discusses the critical relationship between operational planning and long-term strategy, particularly as AI continues to reshape workforce dynamics at an unprecedented pace.

The heart of the episode features Toby recounting his fascinating career journey from financial recruitment to pioneering talent intelligence. He shares candid insights about his early days using "the big red book" of chartered accountants, his time in Australia staffing entire call centres, and his pivotal moments at Thales where he first discovered how data could influence strategic business decisions rather than just support tactical recruitment.

Toby offers a compelling vision for the future of talent acquisition, predicting a significant shift toward hiring manager self-service for routine roles while reserving specialised recruitment expertise for business-critical positions. He explains his decision to move to Lightcast as driven by the opportunity to influence the talent intelligence field more broadly and help more organisations build effective TI functions.

The episode concludes with reassurance for listeners that while Toby's career is changing, the podcast remains committed to its independent voice and community-focused mission—with exciting possibilities ahead for expanding its reach and impact.

Until next time, stay intelligent!

This podcast is proudly sponsored by Lightcast