A rise in hallway health care and bloated emergency departments has become a norm in Ontario's health-care system. This first episode of a three-part series hears from physicians working in the home- and community-based care sector in the province, as they discuss the issues behind hospital overcrowding and the solutions based on the Ontario Medical Association's Prescription for Ontario: Doctors’ Solutions for Immediate Action advocacy document. Listen in as we hear from Dr. Devon Shewfelt, emergency physician at Alexandra Hospital Ingersoll in southwestern Ontario, and Dr. Russell Goldman, director of the Temmy Latner Centre for Palliative Care at Toronto's Mount Sinai Hospital.