Why do so many auto shops struggle to offer health insurance and employee benefits? Myron Kirkpatrick and Mitch Borden break down the costs of medical, dental, vision, and 401(k) plans—and how not offering them can cost a business potential hires. They also discuss higher pay, alternative perks, and other ways owners can show appreciation for their employees.

New episodes every Tuesday.

How do you keep a busy shop profitable without overbooking your team? Myron and Mitch break down shop scheduling, weekly revenue goals, keeping technicians motivated, when to hire, and why having a good shop floater can keep everything moving when problems hit.

They also explain how they balance keeping techs fully booked without turning away customers—and why problems never disappear, no matter how big or organized your business gets.

Hiring the right employees can make or break your company culture. Myron and Mitch break down the hiring process they’ve built over years of growing a team—from filtering applicants and spotting interview red flags to job shadows and deciding who actually gets hired.

Promote your best employee? Change a system that’s already working? Ease up on accountability? Mitch puts Myron on the spot with real “Good Idea or Bad Idea?” business scenarios involving leadership, employees, management, and growth.

Some decisions sound smart until you see what they actually do to your team. Myron and Mitch break down what they’d do, what they’d avoid, and why.

Two industry voices built businesses selling XPEL products—so why are they now speaking against the brand? Myron and Mitch examine the XPEL controversy, the criticism surrounding its paint protection film, and whether these arguments are legitimate or driven by something else. Watch until the end and decide for yourself: honest criticism or a complete switch-up?

━━━━━━━━━━━━━━━━━━━━━━

New episodes every Tuesday. 

Follow The Operator’s Table:

Instagram: @theoperatorstable

TikTok: @theoperatorstable

Facebook: @theoperatorstable

When your team isn't aligned, everything gets harder—from communication and accountability to your own workload as the owner. Myron Kirkpatrick and Mitch Borden explain how morning huddles, productive team meetings, and better time management create a business that runs more efficiently without the owner constantly putting out fires. 

This episode is for business owners, entrepreneurs, managers, and leaders who want to build stronger systems, improve leadership, and create a team that stays aligned every day. 

You didn’t start your business to work every waking hour—but that’s where many entrepreneurs end up. In Episode 13, Myron Kirkpatrick and Mitch Borden break down why work-life balance isn’t about working less—it’s about building systems, creating structure, and leading a business that gives both you and your employees the freedom to live outside of work. If you’re dealing with burnout, long hours, or a business that depends on you every day, this conversation is for you.

In Episode 12 of The Operator's Table, Myron Kirkpatrick shares the top three growing pains he faced while building his business and the lessons he learned overcoming them. Joined by Mitch Borden, they discuss the challenges that come with scaling, hiring, leadership, and building systems that can support long-term growth.

What keeps customers coming back—and what makes them leave for good?

In Episode 11 of The Operator's Table, Myron and Mitch discuss the sales strategies and customer experience that build long-term loyalty. From first impressions and handling difficult customers to reviews, refunds, and creating an experience people want to come back to, they share practical lessons every business owner can use.

Whether you're in the automotive industry or run any service-based business, this episode is full of actionable advice to help you earn repeat customers and grow your business.

New episodes every Tuesday.

━━━━━━━━━━━━━━━━━━━━━━

Business Inquiries / Contact: [email protected]

━━━━━━━━━━━━━━━━━━━━━━

Follow The Operator’s Table:

Instagram: @theoperatorstable

TikTok: @theoperatorstable

Facebook: @theoperatorstable

What do you do when a customer completely loses it?

In this episode of The Operator’s Table, Myron and Mitch are joined by Joe, a veteran of the auto body industry with more than 25 years of experience, to discuss the reality of dealing with angry customers.

New episodes every Tuesday. 

━━━━━━━━━━━━━━━━━━━━━━

Business Inquiries / Contact:

[email protected]

━━━━━━━━━━━━━━━━━━━━━━

Follow The Operator’s Table:

Instagram: @theoperatorstable

TikTok: @theoperatorstable

Facebook: @theoperatorstable