Are you ready for some long awaited ServiceNow content from Allison and Justin? Wait no more! In episode 22 we talk about Live Agent Chat troubleshooting, Service Operations Workspace, interactions, universal requests, interaction flaws, workspace redirects, common variable sets versus variable sets, onboarding order guides and variable set matching, new call records, email centric processes, cucumber passing, cucumber salvation and raised bed gardening. #technology #random #servicenow #otters #owls