This discussion includes the four steps in the progression of competency:

 

Step 1: Unconscious incompetence – being unaware of what you do not know.

 

Step 2: Conscious incompetence – being aware of how much you do not know.

 

Step 3: Conscious competence – being aware of how much you know.

 

Step 4: Unconscious competence – being unaware of how much you know.

 

You will also be introduced to the Dunning-Kruger Effect. In 1999, two professors at Cornell University conducted a series of experiments and published their findings in the Journal of Personality and Social Psychology. What they uncovered is a cognitive bias where unskilled people suffer from the illusion of having superior skills and knowledge.

 

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