The PartnerTalks Podcast with Rick McCutcheon

On this episode of PartnerTalks, Rick McCutcheon welcomes Tom Doran of VCIO Global back to the podcast to discuss technology decisions from the customer's perspective.

Rick and Tom explore why data quality, security and permissions should be addressed before adopting AI, how Microsoft Partners can help Dynamics GP customers plan their next technology move, and why a long-term technology roadmap needs to align with business goals, risk management and organizational change.

Tune in for insights on AI adoption, Dynamics GP modernization, technology strategy, data readiness and the evolving role of Partners and fractional CIOs.

In this episode of PartnerTalks, host Rick McCutcheon is joined by Casey Shea of Evenica to discuss the evolution of Microsoft Dynamics 365 Commerce, the complexities of B2B commerce, and the opportunities emerging for specialized Microsoft Partners.

Casey explains why areas such as B2B pricing, customer hierarchies, permissions, and integrations often require specialized expertise. He also shares the story of how Evenica's customer hierarchy technology became part of the core Dynamics 365 Commerce product and discusses Evenica's Partner-to-Partner approach to working alongside implementation Partners.

The conversation then looks ahead to AI agents and agentic commerce, exploring how AI could use customer context, inventory, pricing, and permissions to execute trusted transactions and create new opportunities to drive revenue.

Rick and Casey also discuss Evenica's plans for Microsoft Marketplace and its investments in AI-powered commerce solutions.

Listen to the full episode of PartnerTalks for a conversation about Dynamics 365 Commerce, B2B commerce, AI agents, and the future of the Microsoft Partner ecosystem.

In this episode of PartnerTalks, host Rick McCutcheon sits down with Michael Konstas, President and CFO of Dynamic Communities, to discuss how the organization is evolving and how its events are bringing together Microsoft Dynamics 365 customers, partners, ISVs, MVPs, and Microsoft leaders.

Rick and Michael look back at a busy year of community events, including the AI Agent & Copilot Summit, the AI Business Solutions Partner Executive Summit, and nearly 20 regional Dynamics User Group (DUG) Roadshows. They explore how these events are helping the Microsoft business applications ecosystem navigate the rapid evolution of Dynamics 365, Microsoft Power Platform, Copilot, and AI agents.

Watch the full PartnerTalks interview to hear more about the future of the Microsoft Dynamics community, upcoming events, AI innovation, and the continued growth of the DUG community.

In this episode of PartnerTalks, Rick McCutcheon welcomes Marc DiGiorgio, Co-Founder of TekStack, back to the podcast to explore how AI is transforming business software, sales, project delivery, billing, customer success and renewals.

Marc shares how TekStack is using Microsoft Dataverse and Microsoft 365 to connect customer data and business processes, while AI increasingly takes over tasks that once required employees to manually enter information, update systems and navigate multiple applications.

Tune in to learn how TekStack is approaching the future of AI in business software, what autonomous processes could mean for technology companies, and why the traditional user interface may be changing faster than we think.

In this episode of PartnerTalks, Rick McCutcheon sits down with Joel Leetzow, CEO of Sylogist, to discuss the company's growth strategy, its Microsoft Partner ecosystem and how AI is shaping the future of its products and operations.

Leetzow shares his vision for using AI to enhance human expertise while maintaining the oversight and judgment that customers and organizations still need. The conversation explores Sylogist's growing investment in Partners, the role of Microsoft Copilot and AI, and the opportunities ahead for Dynamics 365 Business Central, including Payroll by Sylogist.

Tune in to hear Joel Leetzow share his perspective on AI, Microsoft Partners and where Sylogist is headed next.

In this episode of PartnerTalks, Rick McCutcheon sits down with Ivan Stano, CEO of Resco, to explore how mobile technology, artificial intelligence, and enterprise mobility are changing the way field workers get their jobs done.

Ivan shares his journey from joining Resco as one of its earliest employees to becoming CEO, along with insights into the technology behind reliable offline mobile experiences for demanding field service environments. The conversation also explores how Resco is approaching AI with a focus on practical solutions that simplify work rather than create additional complexity.

Watch the full PartnerTalks interview with Ivan Stano and discover how AI and mobile technology can help make frontline work simpler, smarter, and more efficient.

In this episode of PartnerTalks, Rick McCutcheon sits down with Tracy Beyer, a TD SYNNEX leader with an impressive 34-year career in technology distribution. Tracy shares insights from her journey through IBM and Lotus licensing, VMware, Microsoft, security, and today's rapidly evolving AI Business Solutions market.

Discover how technology distribution has transformed, how Microsoft Partners can navigate increasingly complex cloud, AI, and cybersecurity opportunities, and what it takes to adapt and grow in a constantly changing industry.

Tune in to hear Tracy's lessons from more than three decades of helping Partners evolve, embrace new technologies, and build successful Microsoft businesses.

In this episode of PartnerTalks, host Rick McCutcheon is joined by Bobby Small, Community Strategy Director at Dynamics User Group (DUG), to preview what attendees can expect from Microsoft's premier Dynamics 365 event taking place December 8–11, 2026.

They also discuss the continued growth of Dynamics User Group, including its expanding network of 65 local and virtual communities, growing presence across Latin America, and dozens of community events happening every month.

Whether you're a Microsoft Partner, Dynamics 365 consultant, Business Central professional, or part of the broader Microsoft Business Applications community, this conversation provides a preview of the connections, learning opportunities, and insights waiting at Convergence 2026.

In this episode of PartnerTalks, host Rick McCutcheon sits down with Cole Krucke, Account Executive at USTPay, to discuss his journey into the Microsoft Business Applications channel and the opportunities available for young professionals looking to build a career in the space.

Just months after entering the channel himself, Cole is helping launch DUG Young Professionals, a new initiative designed to make Microsoft Dynamics 365, Business Central, and the broader Partner community more accessible to the next generation of professionals.

Whether you're a Microsoft Partner, Business Central user, or someone considering a career in the Dynamics 365 space, this conversation offers valuable insights into building connections, embracing innovation, and making the channel more welcoming for future leaders.

In this episode of PartnerTalks, Rick McCutcheon sits down with Joe, founder of Aqueducts Consulting, to explore how business processes tell a company's story and why preserving customer intent is critical to successful ERP implementations.

Joe shares why aligning your data, systems, and business goals is essential for modern organizations adopting Microsoft Dynamics 365.

Whether you're a Microsoft partner, ERP professional, or business leader navigating digital transformation, this conversation offers valuable insights into the intersection of technology, storytelling, and enterprise data strategy.