On our eleventh episode of ⁠⁠⁠⁠⁠The Front Door Newsletter⁠⁠⁠⁠⁠, ⁠Architect Health⁠ Co-founder & CEO, Sohum Shah interviews Oliver Wyman alum and former Chief Strategy Officer of Blue Cross Blue Shield of Massachusetts, Sukanya Soderland on digital health partnerships, opportunities for innovation, and strategic insights on payer trends.

Sukanya Soderland is the former Senior Vice President and Chief Strategy Officer for Blue Cross Blue Shield of Massachusetts, the largest private health plan in Massachusetts and one of the largest independent, not-for-profit Blue Cross Blue Shield plans in the country. Blue Cross’ mission is to show up for everyone like they’re the only one. The company guides members to the exceptional healthcare they deserve, affordably, equitably, and seamlessly, and is consistently rated among the nation’s best health plans for member service.

Sukanya, in partnership with the company’s management team, was responsible for developing strategies that will drive Blue Cross’ overall direction and achieve the company’s business goals. She also led data analytics, business performance and process improvement, and innovation.

Sukanya joined Blue Cross in 2018. Previously, she was with Oliver Wyman, where she served as a senior partner in their health and life sciences practice, co-founded the Oliver Wyman Health Innovation Center, and was the lead health care partner in Oliver Wyman’s digital, technology, operations and analytics practice.

Sukanya is a frequent speaker in national forums on health care transformation. She serves on the board of the Trustees of Reservations and the board of museum advisors for the Museum of Science. Sukanya holds an MBA from Harvard Business School and graduated magna cum laude from Harvard College.

Architect Health's The Front Door Newsletter interviews healthcare executives, founders, and experts on healthcare innovation, digital health, and preventative care. The goal is to identify pain points in these spaces and paint visions on how to address them, inspiring decision makers at traditional healthcare orgs.

⁠⁠⁠⁠⁠⁠⁠Architect Health⁠⁠⁠⁠⁠⁠⁠ is a digital health aggregator, navigator, and vendor manager that makes it easy for health plans and their members to access virtual-first care solutions. Architect optimizes health plan RFP processes in a consolidated and comprehensive platform, reducing admin burden and costs. This helps health plans realize digital health cost savings opportunities - up to a 7x ROI. Architect's Digital Health Quality Index has vetted and scored thousands of telehealth solutions on efficacy, company reliability, and health equity. Co-founders Sohum Shah and Sidd Hariharan have deep expertise working with health plans and have built care management programs and aligned technology for Humana and BlueCross BlueShield. Architect Health is backed by Drive Capital, Entrepreneurs Roundtable Accelerator (ERA), Cherrystone Angel Group, Plug and Play Ventures, Service Provider Capital, and strategic advisors.