The Payments Perspective by Wespay

As Pay by Bank adoption grows across digital wallets, e-commerce, gaming, and other emerging use cases, financial institutions face new opportunities and new risks. In this episode of Payments Perspective, Jim Petkovits speaks with Matt Friend of JPMorgan about how Pay by Bank, open banking, and aggregators work together to create seamless payment experiences, while also exploring the rise of first-party fraud, the importance of richer transaction data, and the industry initiatives aimed at improving fraud detection, dispute resolution, and customer protection.

• For more information on Nacha's Pay by Bank Project team, please visit https://www.nacha.org/pay-bank-project-team

• If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership

In this episode of the Payments Perspective Podcast, Connie LaChance welcomes Jane Hennessy, Senior Banking and Payments Consultant at Finzly, for a practical conversation about ISO 20022 and its potential to reshape how financial institutions manage and exchange payment information.

Jane compares the transition to ISO 20022 to moving from a simple text message to a rich, structured email, one that carries the details needed to better understand transactions, improve interoperability, and support more consistent data across payment rails.

For more information about Finzly visit their website at www.finzly.com

If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership 

In the ever-evolving landscape of financial technology, liquidity management has become more critical than ever.On the latest episode of the Payments Perspective Podcast, Jared Briggs, founder and CEO of Reativ, shares invaluable insights about how financial institutions can adapt to the demands of real-time payments and enhance their liquidity management strategies.

If you would like more information about Retiv visit their website https://reativfi.com/

 If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership

This episode of the Payments Perspective Podcast explains why an online banking bill pay payment that starts online can still end up as a paper check, and why that matters for both financial institutions and billers. Connie LaChance is joined by Jen Sauers, Senior Vice President of Client Success at CheckAlt, for a practical conversation about biller enrollment, electronic lockboxes, exceptions handling, and the operational impact of delayed payments.

If you work in payments, treasury management, receivables, or biller operations, this episode is a useful look at the gap between consumer expectations and what actually happens behind the scenes.

For more information about CheckAlt, visit their website at https://www.checkalt.com/

If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership 

In this episode of the Payments Perspective Podcast, JimPetkovits sits down with Kimberly Mantuano at Finboa to discuss how financial institutions can build consistent, compliant, and examiner-ready Regulation E investigation processes. They explore common investigation mistakes, documentation best practices, consumer protection requirements, and the challenges of managing disputes across multiple payment channels. Kimberly also shares practical insights on reducing compliance risk, improving operational efficiency, and leveraging technology to streamline dispute management and recovery efforts.

Click here to learn more about Finboa: https://hubs.la/Q04rDcrY0

If you are interested in becoming a Wespay Member, moreinformation can be found on our website: https://www.mywespay.org/public/s/about-wespay/membership

In this episode of the Payments Perspective Podcast, JimPetkovits welcomes Erin O'Donnell, CEO of the Association for Cannabis Banking (ACB), for a discussion on the evolving cannabis banking landscape. They explore common misconceptions about the industry, the challenges of payments, lending, and compliance, and how banks and credit unions are helping cannabis businesses gain access to essential financial services. Erin also shares insights on building a successful cannabis banking program, the role of technology in managing compliance, and her vision for the future of the industry. 

Click here to learn more about the Association for CannabisBanking at https://the-acb.org/,  and the eXperience 2026 Conference https://the-acb.org/cannabis-banking-experience.

If you are interested in becoming a Wespay Member, moreinformation can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership.

In this episode of the Payments Perspective Podcast, Carmen Murphy sits down with John Mathew of ECS Fin to discuss why Straight Through Processing (STP) has become a critical strategy for financial institutions navigating an increasingly digital world. Together, they explore how automation is transforming banking operations by reducing manual intervention, improving transaction accuracy, and allowing employees to focus on higher-value work.

For more information about ECSFin visit their website at https://www.ecsfin.com/

If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership 

In this episode of the Payments Perspective Podcast, Jeff Duffy, Assistant Vice President of Education and Events atWespay, sits down with Jen Sauers, Senior Vice President of Client Success at CheckAlt, to unpack the evolving role of lockbox operations in modern cash‑flow management. Together, they explore daily retail lockbox workflows, emerging challenges, and the future of lockbox services as digital payment adoption accelerates.

Link here to learn more about CheckAlt

Interested in becoming a Wespay member? Learn moreabout membership benefits here: Wespay Membership

In this episode of The Payments Perspective Podcast,Jennifer Blevins, EVP of Business Development at Wespay, sits down with Julie Goff, VP of Operations at Lexalign, for a deep dive into the shifting role of customer operations in modern fraud prevention. Together, they unpack why fraud defense has become a collaborative effort, how regulators are increasingly emphasizing customer participation, and the ways technology—like Lexalign’s platform—is helping financial institutions empower both their teams and their customers to stay ahead of emerging threats.

Link here form more information About Lexalign  

Interested in becoming a Wespay member? Learn more aboutmembership benefits here: Wespay Membership.

In this episode of the Payments Perspective podcast, Connie LaChance discusses the upcoming Nacha fraud monitoring rules with Lindsey Gardner and Brandon Wolking from Spokane Teachers Credit Union. They explore the current challenges in electronic payments fraud, the importance of implementing internal controls, and the necessity for businesses to develop processes for vendor verification. The conversation emphasizes the need for compliance with the new rules set to take effect in 2026 and how financial institutions can enhance their fraud monitoring procedures to protect their members.

Learn more about @Wespay here: @Wespay             

Learn more about the Wespay Originator Self-Assessment to here: Originator Self-Assessment

Interested in becoming a Wespay member? Learn more about membership benefits here: Wespay Membership.