Ash welcomes Michelle Griffin, CEO of Griffin Resources, to talk about the critical role of HR in dental practices and small healthcare businesses. Michelle shares her experiences working across multiple industries, emphasizing the unique HR needs and compliance challenges facing dental offices and other medical providers. She explains how proper HR processes, such as onboarding, documentation, and compliance with local and federal employment laws, can help mitigate risks and support practice growth.

They discuss common pitfalls like employee misclassification and the risks of manual payroll and onboarding processes. Michelle also addresses the importance of HR audits, especially during transitions and mergers, and provides examples of fraud discovered through poor internal controls. When it comes to attracting and retaining top talent, Michelle recommends leveraging culture, competitive advantages, and strong leadership traits focused on valuing team members. The episode wraps up with practical advice for dental practice owners considering a sale, and how to get support from experienced HR professionals.

To find out more or connect with Michelle, visit: https://griffin-resources.com/

Key Topics Discussed:

• HR’s role in dental and healthcare practices
• Compliance and employment law in HR
• Common HR mistakes in onboarding and employee classification
• The importance of internal controls and HR audits
• Talent acquisition and retention strategies for small practices
• Highlighting workplace culture to attract staff
• Leadership qualities for practice owners
• Preparing for practice transitions and sales