In every small business, there are a few people who quietly hold everything together — the ones who show up even when budgets are tight, systems aren’t perfect, and no one’s watching.

In this episode, Sabrina Baker reflects on the unsung heroes of small business — the employees who fix problems before they escalate, steady the team under pressure, and keep culture alive through consistency and care.

Sabrina walks leaders through six questions they can ask to identify these individuals and reminds every HR professional and business owner why this work matters. It’s a short, heartfelt pause to recognize the people who make growth possible — and a reminder that gratitude is also a leadership strategy.