It's cliche, but true - the customer is always right. That's especially true when it comes to workplace technology and software solutions. Clients rely on experts to provide seamless integrations, easy upgrades and updates, and effective and efficient problem-solving.

In this episode, SpaceIQ Customer Success gurus James Franklin, Josh Carson, and Ryan Benson discuss the challenges of providing a positive customer experience in trying times - like COVID - and ensuring businesses get the most from their software platforms.