Owners of The Charmery ice cream shop, David and Laura Alima, talk about how they got started making ice cream, the struggles they faced in becoming first-time business owners and how the business has grown since they opened their first shop in Hamden in 2013.

(Music: Inspirational Outlook by Eternity Bro/PremiumBeat)

Owners of The Charmery ice cream shop, David and Laura Alima, talk about how they got started making ice cream, the struggles they faced in becoming first-time business owners and how the business has grown since they opened their first shop in Hamden in 2013. (Music: Inspirational Outlook by Eternity Bro/PremiumBeat)

The Pivot: David and Laura Alima, owners of The Charmery

Every business owner makes mistakes. Every company or organization has had to change things up, or "pivot," when something doesn't work or could work better. On this show, we talk with business leaders in Greater Baltimore about the pivots they've made, why they made them and how their businesses have adapted since.

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The Pivot: David and Laura Alima, owners of The Charmery

The Pivot: David and Laura Alima, owners of The Charmery