AI Authority Edge

The Plumbing AI Pitfall—$200K Win vs. Lawsuit Nightmare


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CRITICAL CAUTIONARY TALE: Discover how Dave turned a one-man plumbing gig into $200K/year with a $97 AI phone assistant—and how Rick’s AI pricing automation led to lawsuits, probation, and nearly ruined his business.

🎯 What You’ll Learn:

· Dave’s simple AI customer-service workflow that boosted lead capture from 60% to 95% and scaled revenue from $80K to $200K

· Exact AI assistant setup: appointment scheduling, inquiry handling, and escalation protocols for emergencies

· Rick’s fatal overreach: automated pricing without oversight, resulting in underpriced contracts, breach-of-contract suits, $23K in direct losses, and a licensing investigation

· 3 Key Lessons:

1. Automate routine tasks, not financial decisions

2. Maintain human review on all customer commitments

3. Use AI as a support tool—never a standalone decision-maker

AVOID LEGAL TROUBLE: AI shouldn’t replace your expertise. Learn to harness it safely to scale without risking your license or reputation.

🔊 Listen now: AI Authority Edge – Wednesday Wins & Warnings, Episode 18

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AI Authority EdgeBy Al Kushner