Imagine you are in crisis mode.

 

As the head of your organisation leaves your offices, they are greeted by reporters firing questions.

 

How would they respond? Could they calmly cope with the stressful situation?

 

Or would their reaction create a wave of damning headlines and social media posts?

 

To read the original article this audio blog was created from, click here.

Media First are media and communications training specialists with more than 35 years of experience. We have a team of trainers, each with decades of experience working as journalists, presenters, communications coaches and media trainers.