In this episode of The Pool, Philip talks to Mita Mallick, the Head of Inclusion, Equity and Impact at Carta. In their conversation, Philip and Mita discuss how brands can successfully navigate an increasingly complex multicultural environment. They talk through how brands can avoid missteps but more importantly how to apologize if they do. Finally, Mita shares her perspective as a working mother and the challenges of COVID-19 and the “new normal” of work from home.